How to return my Glasses Try-on glasses Trial Package?

Step 1: 7 days after receiving your Glasses Try on Frames, pack up all 5(even if you've found a winner).
Step 2: Affix your prepaid return label to the outside of the box, covering up any old labels.
Step 3: Put the glasses try on at home package in your mailbox nearby or drop it off at the post office and you're all set!
Is GS Home Try-on project available for the countries or regions beyond American mainland?

Sorry, the glasses try on at home project of GS is currently only available for the customers who are located in the American mainland.
When will my glasses try on trial package arrive?

Once you place the order, you will receive the Home Try-on package within 3-5 working days. Then you can try on glasses at home.
What fees are charged for the Home Try-On service?

A Home Try-On Fee will be charged when you place your order. This includes a $29 refundable deposit and a $10 service fee.
The $29 deposit will be refunded in 3-5 workdays after we receive all frames back in good condition.
The $10 service fee covers handling and service costs. If you place any order on our site within 14 days of returning your Try-On frames, you can contact customer service to have the $10 service fee refunded.
Is the shipping of Home Try-on order also free?

Yes! We provide free standard shipping service to let you try on glasses at home.
Can I order more than one Try-On package at a time?

Sorry, we only send one Home-Trial package at a time. With the package, home try on sunglasses and other glasses would become really easy.
Can I return my Home Try-on order after 1 Week?

Sorry, the deposit may not be refunded to you if you don't return the Home Try-on frames on time. In case you are in any special condition, please contact us at
service@GlassesShop.com.How do I check my Home Try-on order status?

You could check your latest order status via the
link or check your email from GLASSESSHOP cause we will update the order status for you and send the information to your email address.
When Will I receive my deposit once I return the Home Try-on parcel?

The deposit will be refunded once your returned parcel is received by us and pass the complete quality inspection. Then, the concrete arrival date will depend on the processing time of your bank. Any doubt, please contact us at
service@GlassesShop.com.